Star city medical provider checking a patient’s blood pressure during a primary care visit in salem, va

Patient Testimonials

Real Stories From Star City Medical Patients

At Star City Medical, we are honored to care for patients and families throughout Salem, Roanoke and the surrounding communities. Our patient testimonials reflect the relationships, trust and personalized care that define our approach to direct primary care. From routine visits to ongoing health support, our team is grateful to be part of each patient’s wellness journey.

LEAVE US A REVIEW

Your feedback means so much to our team. If you’ve had a positive experience with Star City Medical, we invite you to leave us a review and share your story. Your kind words help others feel confident choosing our practice for personalized, compassionate care.

“Sometimes the greatest impact doesn’t come from the one holding the scalpel, but from the one who never lets go of your care. Though he wasn’t the surgeon who performed my knee replacement, Dr. Justin Lindsey has been a constant through it all—steady, present, and deeply invested in my healing. His compassion goes beyond appointments and charts… he listens, he understands, and he shows up with a heart that truly cares. And what stands out just as much is the team around him. The staff and nurses reflect that same spirit—kind, attentive, and genuinely invested in your well-being. You can feel it the moment you walk in… this isn’t just healthcare, it’s a team effort rooted in compassion and purpose. In a world that often feels rushed, they remind you what it means to be truly cared for—seen, heard, and supported every step of the way. This isn’t just medicine… it’s a calling. I’m grateful not just for the outcome, but for the journey—because having people like this walking alongside you makes all the difference. If you’re looking for a place where your health truly matters, I couldn’t recommend Star City Medical and Dr. Lindsey more. God has a way of placing the right people in our lives at just the right time… and for me, this is one of those moments. God bless you all. Thank you all so much for your caring.”

Steve

“Absolutely the best change I have made for my own personal health in a long time. Dr. Lindsey is amazing. The staff is wonderful. Would definitely recommend if you’re looking for an upgrade in your medical care.”

Eugene

“I can’t say enough good things about this practice. The staff, particularly Dr. Lindsey and his nurse, Katherine, have been incredibly helpful and efficient – especially when coordinating my daughter’s care and promptly sending her medical records to a specialist. That level of organization and follow through made a stressful situation much easier. Dr. Lindsey truly goes above and beyond. He takes the time to do thorough, extensive work to get to the root of the problem instead of rushing through appointments. I’ve always felt like he genuinely cares and is committed to finding answers.
The rheumatologist we saw in Greensboro was very complimentary of the work he had already done and even gave him kudos for how thorough he had been prior to our visit. That meant a lot to us and reinforced that we are in excellent hands. Dr. Lindsey and Katherine are very responsive, which is something that’s hard to find. Any questions or concerns are addressed quickly, and you never feel like you’re left waiting or overlooked. Overall, this is a practice that combines compassion, professionalism, and dedication. I’m very grateful for the care we receive.”

Debbie

“Overall very pleased with this office. The response time for replies to portal messages or voicemails, is the quickest I have ever seen for an office. This office seems to have it together. Dr. Lindsey and his PA’s are great. If he’s booked for the day, we can always get in with his PA’s. Caring team and great local Physician who cares. We will recommend this office to everyone!”

Beth

“Star City Medical Center provides excellent care! The staff is friendly, attentive, and professional, and they make every visit smooth and comfortable. You can tell they truly care about their patients’ well-being. Highly recommend to anyone in the Roanoke area!”

Lewis

“I am so happy with Dr. Lindsey. He takes the time to listen, and report back with observations as soon as the blood work comes back. My husband, brother, and several friends have all told me they are impressed, also. His office staff is very kind and professional, helping with my insurance company. I will switch insurance companies, just to keep him!!”

Amy

Made me feel like I Had been a patient for years!

“Changing doctors is always intimidating but Dr. Lindsey made me feel like I had been a patient for years. He explained things in a way I could easily understand and truly invested in my visit. I didn’t feel rushed in and back out. He cares about his patients and it shows. His front office staff is top notch too! I would recommend Dr. Lindsey to anyone looking for a new doctor. He’s one of the best!”

-Nicole

Smiling patient featured on the star city medical patient testimonial page

“I feel truly blessed to have found my new primary care physician, Dr. Lindsay With Star City medical in Salem, Virginia, He’s one of the most caring doctors I’ve ever met—someone who genuinely takes the time to listen, understand, and give thoughtful advice and recommendations. His kindness and dedication go above and beyond, and his entire staff reflects that same warmth and professionalism. I’m so grateful to have found a doctor and team like this, and I plan on sticking with them for life… so Dr. Lindsay, no retiring!”

Steve

“I have been seeing Dr. Lindsay since he opened his new practice. This office has it together. They are so efficient and helpful. If you are not happy with your MD. Give him a try, you will be glad you did.”

Glenn

“Had a great visit, Dr Lindsey listens, his staff is friendly and his office space is clean and comfortable. Would highly recommend for any of his services.”

Joshua

“Had a great experience. So glad to have this kind of doctors office available. The staff were profressional and friendly and I felt like my care was personalized.”

Stephanie

“Just to start out I’m a 62 year old man that doesn’t love going to the doctor or dentist. I saw Justin for the first time Wednesday the 19th of march. It was the best experience I’ve ever had at a medical clinic. Justin listens to what you have to say and reacts to your needs. He took me back to get my lab work drawn and his lab person left on an emergency Justin took the time to draw my blood himself. I am so glad that I found him. I have told numerous people to start going there. Great job Justin it was a pleasure.”

Marty

“I recently had to change doctors be because mine moved. I have been extremely impressed with Dr. Lindsey and Amanda the PA. I recently had an emergency visit and Amanda she was prompt with my care and had my bloodwork on my chart the next day. They have help with medication changes that have been beneficial to me . They will spent time with you for question and concerns. The office staff has always been friendly and kind . They also have an amazing phlebotomist which is imported to me .”

Christine
Star city medical patient testimonials male 1

I felt welcomed and valued as a patient!

“I recently visited Star City Medical Inc. I found the staff to be very friendly and extremely helpful. Visiting for the first time I really didn’t know what to expect, I felt welcomed and valued as a patient. I had the pleasure of seeing Amanda, not only did she put me at ease right away she impressed me. She was very knowledgeable, she really listened to what I had to say. Amanda didn’t rush me she was very caring and really wanted to help in any way she could. I will definitely be going back to Star City Medical!!”

-Jim